Tuesday, November 11, 2008
Açaí Spam Scams.
Ok, so this whole thing has officially become weird - Just kidding… ok, not really. Are you guys receiving a bunch of uninvited emails from websites offering a FREE TRIAL on açaí supplements that tout weight loss or cleansing benefits? Anyone who’s cultivated a close relationship with açaí knows it’s all about dense nutrition and phytonutrients. To market açaí simply for weight loss is counterintuitive to put it lightly.
Over the last several months’ people have been contacting us asking us to, ‘please stop charging my credit card’. We’ve come to learn of a number of companies who are luring folks into giving them their credit card info under the guise of a free trial. Unbeknownst to the customer, they’re signing themselves up to have their credit card charged for regular, automatic shipments of the product. To make matters worse, un-enrolling from the program can apparently be less than a cakewalk.
* The good news: A thoughtful customer contacted us a few weeks back to tell us that after much time and energy she finally discovered how to un-enroll from the auto-ship program she’d singed up for. She was successfully able to un-enroll via: www.gohelpnow.com.
Although this website worked for one customer, it may not for all. We’ve been gathering information about these companies since this phenomenon began and greatly appreciate any insights you’d be willing to share with us.
• To share your own experience with açaí spam scams, please send an email to me at email@example.com with a subject line which reads ‘açaí spam scam’. You can also file a complaint with the FTC (fair trade commission) via: http://www.ftc.gov/ftc/cmplanding.shtm
The Real Deal Açaí Blog Series is a new posting series written by Ed Nichols nicknamed Skanda, Sambazon Co-Founder and Director of Consumer Relations. Check back every second Tuesday of the month for the latest and greatest insights from Skanda.